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Travel Troubleshooter: Expedia Said It Would Refund My Tickets Four Years Ago. Help!
Keith Dawe has been waiting for his refund from Expedia since 2020. But neither the online agency nor his airline can find the missing money. Where is it?
Q: I need help getting a refund from Expedia. I booked two round-trip Air Transat tickets from Toronto to Paris through Expedia back in 2020. I had to cancel the flights, and under the...Read more
Travel Troubleshooter: I Accidentally Paid Twice For My Hotel. Can I Get A Refund?
Why did Valeska Wehr pay twice for her stay at a Marriott property in Boston? And why won't Booking.com, the site where she made the reservation, help her?
Q: I recently reserved and paid for a room at the Marriott Vacation Club Pulse at Custom House, Boston, through Booking.com. I prepaid $1,191 for my accommodations.
I received a ...Read more
Travel Troubleshooter: My Trip To Iraq Was Canceled, So Why Can't I Get My $7,590 Back?
When Diane Gottlieb's tour of Iraq is canceled, the tour operator offers her a voucher for a future trip. But she wants a refund. Can she get her $7,590 back?
Q: I paid $7,590 for a Modern Mesopotamia tour to Iraq through MIR Corporation for last fall. I also purchased insurance from AIG Travel Guard at a cost of $766, which offered 100%...Read more